Terms of Service

Last updated: December 19, 2024

1. Acceptance of Terms

By accessing and using CutCue ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CutCue is an AI-powered audio analysis platform that provides:

  • Audio transcription and analysis services
  • Timeline marker generation for video editing
  • Export functionality for various NLE formats
  • Custom filter and keyword management
  • User dashboard and account management

3. User Accounts

3.1 Account Creation

You must provide accurate and complete information when creating your account. You are responsible for maintaining the security of your account credentials.

3.2 Account Responsibilities

  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use
  • You must not share your account credentials with others
  • You must be at least 13 years old to use the service

4. Acceptable Use

4.1 Permitted Uses

  • Personal and commercial audio analysis
  • Content creation and video editing workflows
  • Educational and research purposes
  • Integration with your existing workflows

4.2 Prohibited Uses

  • Uploading copyrighted content without permission
  • Attempting to reverse engineer our AI models
  • Using the service for illegal activities
  • Violating any applicable laws or regulations
  • Interfering with the service's operation
  • Creating multiple accounts to circumvent limits

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of your uploaded audio files and generated content. You grant us a limited license to process your content for the purpose of providing our services.

5.2 Our Intellectual Property

The service, including its design, functionality, and AI models, is protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

5.3 Generated Content

Analysis results, transcripts, and markers generated by our service are provided for your use. You are responsible for ensuring your use complies with applicable laws.

6. Payment and Billing

6.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Pricing and features are subject to change with notice.

6.2 Billing and Renewal

  • Subscriptions are billed in advance
  • Automatic renewal unless cancelled
  • No refunds for partial periods
  • Price changes will be communicated in advance

6.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Limitation of Liability

To the maximum extent permitted by law, CutCue shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the service.

10. Indemnification

You agree to indemnify and hold harmless CutCue from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature.

11.2 Termination by Us

We may terminate or suspend your account immediately if you violate these terms or engage in prohibited activities.

11.3 Effect of Termination

Upon termination, your right to use the service ceases immediately. We may delete your account data in accordance with our data retention policies.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@cutcue.app
  • Address: CutCue Legal Team